Download our app or use https://app.skipthedepot.com/register to create an account.
Press “book a pickup” and enter your address, date, and any donation preferences. Use the directions / comments section to give specific instructions for the driver to find your secure location (Example: “Call this number when arriving”, “Bags are alongside fence”, etc).
On your pickup day, place your bags outside in your secure location by 8am. The driver will pick up your bags between 8am and 5pm, label them, and take them to our counting facility. Once counted, your account will be updated with your new balance and counts. Request an e-Transfer to redeem your balance. You will be notified every step of the way!